Onsip voicemail full with no messages professional#

However, OnSIP has brought this to the SMB and at a very low cost hence the interest. SIP trunks are usually only used by enterprises and large businesses for VoIP due to their expense. SIP is very important as it sets up the connection between VoIP endpoints such as phones or mobile apps endpoints to be able to initiate a call and then SIP is used to tear down that connection after the call is finished. Session Initiation Protocol (“SIP” for short) is actually a VoIP signaling protocol that is used to control the setup and termination of real-time VoIP connections for things like voice and video calls. However, a very unusual feature of OnSIP is that as it is part of Junction Networks it operates over the traditional PSTN networks using SIP trunks hence the SIP in OnSip. Junction Networks have developed OnSIP as a web-based VoIP telephone system, specifically for small to medium businesses (SMBs). As a large cloud PBX service provider it claims to have more than 45,000+ subscribers who are particularly vocal in their praise for the product and customer support. Since then OnSip has grown from a small VoIP startup to a strong cloud based virtual PBX provider in the communications sector.

Onsip voicemail full with no messages professional#

This is easy to set up on the OnSIP admin portal.Junction Networks has been around since 2014 with its goal is to help businesses of all sizes and everywhere build a faster, easier, and more professional communications network via its OnSip product. If you want calls to your extension forwarded to your cell phone, but you prefer not to have your callers leave messages on your cellphone voicemail box, configure your OnSIP phone to direct calls to your voicemail box after fewer rings than your cellphone would. If one of the users, say A, has call forwarding set up to his/her cellphone, then the call is deemed answered if the cellphone voicemail box is reached before the sales team's voicemail box. The diagram here will help understand how the call is routed when a call is made from an external number to user B.Ĭalls made to a group are similarly routed: Let's say your sales department extension is configured to ring users A, B and C, and if the call is not answered, the caller is able to leave a message at the sales voicemail box. Our system understands that the call has been answered, albeit by your carrier's voicemail. If your cellphone's voicemail box has been set up and y is less than x (the number of rings it takes to trigger your cellular voice mailbox is less than the number of rings it takes to trigger your OnSIP voicemail box), your caller will be sent to your cellphone's voice mailbox. If your cellphone's voicemail box has not been set up, the caller is sent to your OnSIP voice mailbox after x rings. y is determined by your cellphone carrier. Y is the number of rings it takes before a caller is sent to the voice mailbox on your cellphone. X is the number of rings it takes before a caller is sent to your OnSIP voice mailbox. However, when you've set up one of your devices to forward the call to another number, say your cellphone while traveling, and you are unable to answer the call, one of two things can happen: In usual cases, if the call is not answered on any device, the call is forwarded to a voicemail box associated with that extension. When a call is made to that extension, all three devices ring, allowing you to take the call on any of them. For example, you can have one phone at your cubicle, one at your home office and also a soft phone to take calls on your laptop, all registered to your extension. OnSIP has a unique feature that allows any number of user agents (phones, soft phones, etc.) to be registered to the same SIP address.

One of our customers had an interesting question that concerns setting up group calls and call forwarding:Ĭan calls be forwarded to an external line like a cellphone if there are multiple devices registered to the same SIP address? Special thanks to Eric Phipps and Dave Jodhan, NOC Technicians, for providing the information and diagrams in this blog.